HOW IT WORKS

From first conversation.
To the evidence handoff.

Four practical steps for remote mobile collection. Your firm brings the requirement; MARA coordinates the collection process, with guidance when needed.

THE COLLECTION PROCESS

A clear next step.
At every stage.

  1. Tell MARA what needs collecting.

    Share the requested service, approximate device count, and timing. Start with general logistics; confidential case details and evidence do not belong in the website inquiry.

  2. Agree the scope. Coordinate with the custodian.

    We discuss the authorized collection scope, the receiving team’s needs, and the supported delivery format. Once engaged, MARA coordinates the collection with the custodian.

  3. Perform and document the collection.

    For iPhone, the custodian uses MARA on a Windows PC or Mac and connects the phone with a USB cable. For Android, the MARA app performs a full supported collection directly on the phone—including WhatsApp, Signal and texts—with no computer connection required. MARA supports the collection process and any required device prompts.

  4. Deliver in the agreed supported format.

    Receive the evidence package with collection documentation for the next step. Substantive examination, investigative findings, and expert work are separately agreed services.

ALL THEY NEED

Simple for them.
Handled by MARA.

Their phone stays with them. MARA provides the collection app and support for the right workflow.

iPhone: a Windows PC or Mac and a USB cable. Android: the MARA desktop app or the phone app. The phone app requires no computer connection and supports direct upload to the portal.

See how the service works

LET’S TALK ABOUT YOUR NEXT STEP

A collection to coordinate?

Tell us the essentials. We’ll discuss the scope and next steps.

Discuss a collection

Please keep confidential case information out of the initial inquiry.